Beaver Advantage Health Center Grand Opening

 

	Beaver Advantage Health Center successfully held a Grand Opening and Health Fair for the public on Saturday March 18th located at 1600 E. Citrus Avenue, Suite A in Redlands (map and directions). Staff worried about attendance while a rainstorm poured the night before and was forecast to continue through Saturday. Despite the odds, the sun shined through the clouds Saturday morning and staff set up all the activities outdoors. Hundreds of people came to enjoy the festivities. Moms brought the kids to enjoy the bounce house, slide, and face-painting. Jellybean the clown entertained the kids with balloon creations and caricatures. Seniors especially enjoyed finding out their results for total cholesterol, blood sugar, blood pressure, body fat and grip strength at the health fair. Representatives from the Redlands Chamber of Commerce also arrived by noon to perform a ribbon-cutting ceremony. Advantage physicians, managers, Fred Hollaus, Dr. Flynn, and Dr. Ounanian posed for a picture while John Goodman, CEO cut the ribbon. Of course, free food was a big attraction. Leonard’s Catering grilled chicken, trip-tip, and hot southern style links with beans, potato salad and rolls. Annette’s Markets provided fruits and vegetables and over 500 cupcakes A DJ provided an upbeat atmosphere with great music throughout the event and announced the raffle prize winners every half-hour. Near the end of the event, he even had people “shaking all about” in a hokey pokey. Most everyone walked through the facility on a guided tour. They learned that the Primary Care Physicians at Beaver Advantage Health Center work together in care teams using a new "advanced access" system. The staff make every effort for patients to be seen by their own doctor whenever they need an appointment! If a patient’s primary care physician is not available, Beaver Advantage Health Center patients can choose to see another physician from the same care team, which include: Care Team 1: Dr. Michelle Anderson, Pediatrics Dr. Roy Smith, Pediatrics Care Team 2: Dr. Paul Chen, Internal Medicine Dr. Wesley Hoenshell, Family Medicine Dr. Michael Wilson, Internal Medicine Care Team 3: Dr. Stanley Cho, Family Medicine Dr. Melissa Gutierrez, Family Medicine Dr. Gregory Jones, Family Medicine Beaver Advantage Health Center is a division of Beaver Medical Group. Patients still have access to all of Beaver Medical Group's services such as the after-hours Nurse Advice Unit, Extended Care Centers, and Health Education programs. Beaver Advantage primary care physicians can refer patients to specialists within the Beaver Medical Group network. Employees giving the tours explained the unique features of Beaver Advantage. Guides pointed out that the Patient Service Associates in the registration area check in patients and notify the MAs electronically that they have arrived. A pre-registration process prior to arrival helps to reduce waiting in line. The tour stopped in front of the Patient Representative’s office in the lobby. The Patient Representative provides new patient orientations and can help with any questions. The tours went to the care team areas and there they learned that each physician has two MAs. One answers the phone and makes appointments for more personal and faster service, while the other rooms patients and takes vital signs. Inside the Care Team station, the MAs use a color coded schedule so they know where patients are, and for how long. Refill requests come in directly to the care team for faster turnaround. Tour guides also explained that each care team area has a LVN to assist the team and doctors with procedures. Lab equipment lets nursing staff perform strep, pregnancy, anemia and bladder infection screenings in just a few minutes. The portable tablets were displayed which the doctors can use to pull up patient test results. The tour walked through the laboratory and x-ray room. Finally, attendees learned about the Check-Out Area, where a Patient Service Associate can check out cash paying patients. The Associates can also answer questions about statements and post payments on-site to reduce billing errors. Many people on the tour commented about the pleasing, warm colors and the design which is beautifully laid out to provide privacy. All enjoyed learning in-depth about the new services available at Beaver Advantage. Hundreds of people came to the grand opening. Kids loved Jellybean the clown. Face Painting was a big hit.... With kids of all ages Advantage employees perform cholesterol tests. Advantage staff also performed grip strength, blood pressure, body fat and blood sugar screenings. The BBQ food was fantastic! The DJ got people out to do the hokey pokey
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